Terms and Conditions

Tough Pilot Aviation Protective Helmet

Introduction: Welcome to Tough Pilot, the premier provider of aviation protective helmets designed to enhance safety during aviation activities. By accessing and utilizing our website, purchasing our products, or engaging with our services, you acknowledge and agree to adhere to the following legally binding Terms and Conditions. These terms are meticulously crafted to outline the parameters, limitations, and responsibilities associated with the use of our aviation protective helmets within the framework of Australian law.

Product Specifications and Intended Use: Tough Pilot’s aviation protective helmets are thoughtfully engineered to offer an additional layer of protection to pilots in the unfortunate event of a plane crash, mitigating the severity of potential head injuries. Crafted from a robust ABS plastic outer shell and internally fortified with resilient foam, these helmets encompass a secure chin strap and webbing mechanism to ensure snug fitting. It is imperative to recognize that these helmets are not intended to thwart impact altogether; rather, their primary purpose is to diminish the consequences of collision.

Certification: As there is no current Australian Standard for Aviation Helmets (See: ATSB Guidance), these protective helmets have been certified and tested against the standards EN812:2012. EN1385:2012 and EN12492:2012.

Usage and Limitations: These protective helmets are not certified for specialized aviation endeavors or activities necessitating aviation certified head protection. While they serve as a fundamental form of safeguarding for recreational aviation engagements, users are expressly prohibited from engaging in professional aviation undertakings requiring certified helmets.

User Guidelines and Proper Use: Proper usage guidelines, akin to those applied for motorcycle helmets, must be adhered to. The helmets should not undergo any modifications or alterations, and consumers are unequivocally accountable for any risks arising from such unauthorized alterations.

Liability and Assumption of Risks: Tough Pilot bears no responsibility for any potential warranty claims or associated liabilities. Users accept unreserved responsibility for all inherent risks associated with aviation activities and the utilization of the protective helmets.

Compliance with Australian Law: These Terms and Conditions are meticulously designed to conform to the statutory consumer protection and liability regulations of Australia. Users are encouraged to familiarize themselves with the relevant Australian laws or regulations governing product liability and safety.

User Agreement and Consent: By engaging in any interaction with our website, purchasing our products, or utilizing our services, users explicitly and affirmatively consent to these Terms and Conditions.

Limitations of Website Content: Website visitors must acknowledge that the content presented on the website is provided for informational purposes only. While we make every effort to ensure accuracy, completeness, and timeliness, the content may change without prior notice and should not be construed as professional advice.

Intellectual Property Rights: All trademarks, logos, and materials featured on the website remain the exclusive property of Tough Pilot. Unauthorized reproduction, use, or distribution of these materials is strictly prohibited without the express written consent of Tough Pilot.

Data Privacy and Security: User data is collected, processed, stored, and protected in accordance with applicable privacy laws and regulations. For comprehensive information on data handling practices, please refer to our separate Privacy Policy.

Dispute Resolution: In the event of disputes between users and Tough Pilot, the resolution process shall be conducted in accordance with the principles of arbitration or mediation, thereby fostering equitable and amicable solutions.

Modification of Terms: Tough Pilot reserves the prerogative to amend, update, or modify these Terms and Conditions at its sole discretion. Users will be duly notified of any changes and are expected to stay informed about the most recent version of the terms.

Contact Information: For inquiries, assistance, or further clarification regarding these Terms and Conditions, users are invited to contact our customer support team via email at toughpilots@gmail.com or through our designated customer support helpline.

By engaging with our website, purchasing our products, or availing our services, you signify your unequivocal acceptance of these comprehensive and legally binding Terms and Conditions. Should you disagree with any aspect of these terms, we kindly request that you refrain from utilizing our website and its offerings.

TOUGHPILOT PTY LTD

ACN 672 142 764

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